Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams, and even Discord. But with Slack, for instance, able to host hundreds of channels, the whole thing can become quite unwieldy. Plain, out of the UK, thinks it has the answer. Its API-first platform consolidates … Read more
The tech layoff wave continued through 2024. Following significant workforce reductions in 2022 and 2023, 2024 saw more than 150,000 job cuts across 542 companies, according to independent layoffs tracker Layoffs.fyi. Large companies like Tesla, Amazon, Google, TikTok, Snap, and Microsoft conducted sizable layoffs in 2024, while smaller-sized startups also experienced cuts, and in some … Read more
Seagate, the data storage company, has announced its intent to acquire Intevac, a hard drive equipment producer, in an all-cash deal worth $119 million. Seagate said on Thursday that it’ll pay $4 per share in a tender offer for Intevac, which is publicly traded. Seagate will initially purchase a minimum of “at least one share … Read more
OpenAI has eliminated a page on its website that used to express its commitment to diversity, equity, and inclusion. The URL “https://openai.com/commitment-to-dei/” now redirects to “https://openai.com/building-dynamic-teams/,” a page that talks about people with “different backgrounds” with no use of the word “diversity.” The previous page stated that the company’s “investment in diversity, equity and inclusion” … Read more
After more than 25 days, Apple and Google restored TikTok in the U.S Thrusday evening. Both companies removed the app from the App Store and the Play Store on January 18 in response to a national security law. Other ByteDance apps such as video editor CapCut and social app Lemon8 were also restored on these … Read more
Turo on Thursday withdrew its plans for an IPO, ending a three-year wait to bring the online car-sharing network to the public marketplace, according to a regulatory filing. Turo, which was founded in 2010, allows private car owners to rent out their vehicles through the startup’s website or app. The company — sometimes described as … Read more
Hotstar and JioCinema, two widely used video streaming apps in India, have merged into JioHotstar. JioStar, a joint venture between Reliance-owned Viacom18 and Star India, said Friday it had integrated JioCinema’s vast library of content into a revamped version of Disney’s Hotstar platform. The merged app, live as of early Friday local India time, will … Read more
The U.K. government wants to make a hard pivot into boosting its economy and industry with AI, and as part of that, it’s pivoting an institution that it founded a little over a year ago for a very different purpose. Today the Department of Science, Industry and Technology announced that it would be renaming the … Read more
When EJ Cho started his first company in 2018, he was exposed to what it takes to market a product. He was surprised to find a market filled with different single-use tools. “It was a very frustrating experience,” Cho told TechCrunch. “I had to learn and juggle all these different tools. It felt like a … Read more
OpenAI says it has removed the “warning” messages in its AI-powered chatbot platform, ChatGPT, that indicated when content might violate its terms of service. Laurentia Romaniuk, a member of OpenAI’s AI model behavior team, said in a post on X that the change was intended to cut down on “gratuitous/unexplainable denials.” Nick Turley, head of … Read more